To reconnect your Geeni camera, follow these steps:
1. Open the Geeni app on your smartphone or tablet.
2. On the Devices screen, locate the “+” symbol in the top right corner and click on it.
3. From the list of device options, select “Video Camera.”
4. Look for your Geeni Wi-Fi camera in the list and tap on it. Ensure that the indicator light on the camera is blinking red, indicating that it is ready to connect.
5. The app will prompt you to enter your Wi-Fi network details. Enter the Wi-Fi network name (SSID) and password correctly. Double-check for any typos or errors.
6. Once you have entered the correct Wi-Fi network details, tap “Next” to proceed with the setup process.
7. The app will attempt to connect your Geeni camera to your Wi-Fi network. This may take a few moments, so be patient.
8. If the connection is successful, the app will display a confirmation message. You can then assign a name to your camera for easy identification.
9. After naming your camera, tap “Done” to complete the setup process.
10. You should now be able to view your Geeni camera’s live feed and access its features through the Geeni app.
If you encounter any issues during the reconnection process, here are a few troubleshooting tips:
1. Ensure that your Geeni camera is within range of your Wi-Fi router. If it is too far away, the signal strength may be weak, causing connection problems. Try moving the camera closer to the router and try again.
2. Check your Wi-Fi network settings and ensure that you have a stable internet connection. If your Wi-Fi network is experiencing issues, it may affect the camera’s ability to connect. Restarting your router or contacting your internet service provider may help resolve any network issues.
3. Make sure that you are using the correct Wi-Fi network name (SSID) and password. It’s easy to mix up characters or forget to update the password if you recently changed it. Double-check the details and try again.
4. If you have multiple Wi-Fi networks in your home, ensure that your Geeni camera is attempting to connect to the correct one. Sometimes, devices may connect to a different network with a stronger signal, causing connection problems. Verify that the camera is connecting to the intended network.
5. If you have made changes to your Wi-Fi network settings, such as switching to a different router or changing the network encryption type, you may need to reset your Geeni camera to its factory settings. Consult the camera’s user manual or the Geeni app for instructions on how to perform a factory reset.
6. If all else fails, reach out to Geeni customer support for further assistance. They can provide specific troubleshooting steps based on your camera model and any known issues.
Remember to follow the instructions provided by the Geeni app and refer to the camera’s user manual for any device-specific details.