If your AirPods keep cutting out, there are a few steps you can take to try and resolve the issue. I’ll walk you through some troubleshooting tips that have worked for many AirPods users.
1. Check the battery levels: Low battery levels can cause intermittent connection issues. Make sure your AirPods are charged and the case is charged as well. You can check the battery levels on your iPhone by opening the Control Center and looking for the AirPods icon.
2. Check Bluetooth connection: Ensure that your AirPods are properly connected to your device via Bluetooth. Go to your device’s settings, find the Bluetooth menu, and check if your AirPods are connected. If not, try connecting them again.
3. Disconnect and reconnect the AirPods: If your AirPods are connected, but the audio is cutting out, try disconnecting and reconnecting them. Go to your device’s Bluetooth settings, find your AirPods, and select “Forget this device.” Then, put your AirPods back in the case, close the lid, and open it again. Press and hold the setup button on the back of the case until the LED light starts flashing white. Follow the on-screen instructions to reconnect your AirPods.
4. Reset your AirPods: If disconnecting and reconnecting didn’t work, you can try resetting your AirPods. To do this, put your AirPods in the case, open the lid, and press and hold the setup button on the back of the case for about 15 seconds until the LED light flashes amber. After resetting, you’ll need to reconnect your AirPods to your device.
5. Turn off Automatic Ear Detection: The Automatic Ear Detection feature can sometimes cause issues with the connection. To turn it off, go to your device’s settings, find the Bluetooth menu, tap the “i” icon next to your AirPods, and toggle off the “Automatic Ear Detection” option. This will disable the feature, and your AirPods will no longer automatically pause and resume playback when you remove them from your ears.
6. Update your AirPods’ firmware: Apple periodically releases firmware updates for AirPods to improve performance and fix bugs. Ensure that your AirPods have the latest firmware by connecting them to your device and checking for updates. Go to your device’s settings, find the Bluetooth menu, tap the “i” icon next to your AirPods, and if an update is available, follow the on-screen instructions to install it.
7. Try Apple Support: If none of the above steps resolve the issue, it’s worth reaching out to Apple Support for further assistance. They can provide personalized troubleshooting and guide you through additional steps to fix the problem. You can contact them through their website, phone, or visit an Apple Store if one is available in your area.
I hope these steps help you stop your AirPods from cutting out. Remember, every situation can be different, so try different troubleshooting methods until you find the one that works for you.