How do I reset my Alexa app?

Answered by Ricardo McCardle

Resetting your Alexa app is a simple process that can be done using the Alexa app on your smartphone. Here’s a step-by-step guide on how to do it:

1. First, make sure you have the Alexa app installed on your iOS or Android smartphone. If you don’t have it, you can download it from the App Store or Google Play Store.

2. Open the Alexa app and tap on the “Devices” tab located at the bottom of the screen. This will take you to a page where you can manage your Alexa devices.

3. At the top of the Devices page, you will see the “Echo & Alexa” icon. Tap on it to access your Echo devices.

4. On the Echo devices page, you will see a list of all the Echo speakers associated with your Alexa app. Select the speaker that you want to factory reset.

5. Once you’ve selected the speaker, scroll down the page until you find the “Factory Reset” option. Tap on it to start the reset process.

6. A confirmation message will pop up asking if you are sure you want to factory reset your device. Read the message carefully and make sure you understand that all settings and preferences will be erased. If you’re sure you want to proceed, tap on “Confirm” to continue.

7. The factory reset process will now begin, and it may take a few minutes to complete. During this time, your Echo speaker will reboot and restore to its original factory settings.

8. Once the reset is complete, you can set up your Echo speaker again by following the on-screen instructions in the Alexa app.

And that’s it! You have successfully reset your Alexa app and can now start fresh with your Echo speaker. Remember to set up your device again and customize it to your preferences.